Did you know that Energy companies put up the price of energy bills on a daily tariff for the interim period that a property might be empty on properties which means that over a 2 week period a bill can come in at over £180 until the meter reading is taken for the next tenant?
Check this out with your energy supplier. If a tenant moves out on the 30th of the month and the new one moves in on the 14th of the following month this is 2 weeks. Check with the energy company what their daily tariff will be – if the account is attributed to “no name” it can chase the tenant or the landlord down the line. If you then find a debt collection agency chasing you 2 years after the event – query it!! Don’t just pay it. Check with the energy provider – they will still have your details on their system – if they have an “estimated usage” this will be even higher than actual use.
Check out the small print when your tenants switch providers so you don’t end up with a massive interim bill. It is clearly how some of these companies make up the difference.
A recent uSwitch survey found that — for the eighth year in a row — energy suppliers are among the worst when it comes to accurately billing their customers.
In fact, two out of 10 households have been wrongly billed by their gas and electricity supplier in the past two years; 11% have had this happen more than once.
Meanwhile, a collective £53 million in fines has been levied by Ofgem against the big six over the past few years for issues related to mis-billing (also referred to as “bad billing”).
In light of all this, it may not be too surprising to find out that often suppliers send a “back bill” or “catch up” bill when you haven’t been correctly charged for your energy use.
Regulations from Ofgem ban gas and electricity suppliers from charging customers for energy used more than 12 months previous, if the error in billing is the supplier’s.
And in other news, have I mentioned before how brilliant the otter is? Otter ‘social learning’ has been observed in an Anglia Ruskin University study. According to the study, otters are capable of watching and learning from each other to solve tasks, according to a study.
Researchers at Anglia Ruskin University gave smooth-coated otters food in sealed containers and, when one successfully accessed it, others copied.
The study took place at Colchester Zoo in Essex and Paradise Wildlife Park in Hertfordshire and is said to be the first time that “social learning” has been observed in otters.